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Welcome to FULI Official online store!

Specified Commercial Transaction Law

Distributor: FULI Official Store (Fuli japan Co., Ltd.)
Representative: Hironori Yamagami
Location: 28-6 Wakitacho, Kadoma City, Osaka Prefecture 571-0011, Japan
Phone number: +81-6-6152-8002 (Japanese only)
Email address: info@fuli.co.jp

Sales price: Please refer to the product introduction page

Necessary charges other than the product price: In some cases, a predetermined delivery fee may be charged in addition to the selling price.

Payment method and timing: We accept credit cards (Visa®, MasterCard®, American Express®, Diners®). Please use a card in the name of the person who placed the order. We may not be able to accept your order if the credit card holder is different from the person who placed the order.
After the order is placed, our staff will proceed with the confirmation work, and the card will be charged when the item is shipped.
However, after placing an order, the amount may be displayed as a credit limit. Closing dates and withdrawal dates differ depending on the credit card company, so please contact your credit card company.

Product delivery time: Unless otherwise specified at the time of ordering, the product will be shipped as soon as it is ready. (Usually, it takes about 3 business days for the product to be shipped.) Please note that there may be unavoidable delays due to traffic conditions or unseasonable weather. Please note that if you specify a date when the number of gift orders increases, we cannot guarantee delivery on the specified date and time due to congestion in the delivery situation. In the unlikely event that the product cannot be delivered, customer support will contact you by email or phone.

Product delivery method: After we have arranged the product, it will be delivered by the shipping company.

Regarding returns, defective products, and cancellations: Please contact us as soon as possible after receiving the product. Please note that we do not accept returns unless the product is defective. The customer is responsible for the return shipping fee due to the customer's convenience. If the product is defective, we will bear the cost. We do not accept returns of custom-made items (custom-made items, custom-made items, etc.). Sale items and gift cards cannot be returned.

Return Policy: If your product is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. Items must be in the same condition as received, unopened or unused, with tags attached, and in original packaging. You will also need your receipt or proof of purchase.